Saudi Arabia’s digital transformation program makes bureaucratic procedures faster, more efficient: Report

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Saudi Arabia’s National Committee for Digital Transformation has issued its 2019 National Digital Transformation Report under the direct guidance and support of Crown Prince Mohammed bin Salman. Digital transformation is a key part of Saudi Vision 2030.

The report addressed government agencies’ joint efforts to launch various digital initiatives across different sectors and contribute to finding sustainable digital job opportunities.

It also highlighted preparations for the next stage of growth, increasing local content and the contribution of the digital economy to the Kingdom’s gross domestic product.

Part of the report focused on the smart government sector. More than 26 million operations were carried out on the “Absher” platform in 2019, with an estimated value of SR15 billion. Over 44 million other operations were carried out through the “Unified National Access” service.

More than 3 million citizens have benefited from electronic services provided on the platform. The time needed for end-of-service procedures has been reduced to 48 hours.

In the justice sector, there was a 75 percent reduction in paper use in courts and 179 court e-systems were implemented.