Smart tech advances to smooth pilgrims journey

The two-day forum will highlight the role of sustainable technologies in ‘Smart Makkah.’

Smart technology is to help pilgrims at all stages of their religious journey in Saudi Arabia, according to Marwan Al-Sulaimani, Ministry of Hajj and Umrah director-general.

Technological advances will smooth pilgrims progress; from the moment they arrive in the Kingdom until they gather at Mount Arafat.

The two-day forum will highlight the role of sustainable technologies in “Smart Makkah,” an ambitious plan to incorporate advanced tech in many of the country’s major cities.

More than 1.8 billion Muslims worldwide “dream of experiencing Hajj and Umrah,” Al-Sulaimani said.

“The ministry considers the Hajj and Umrah experience as a holistic as it is an emotional and religious journey.

“Pilgrims think about this experience years before they arrive. It takes a lot out of them emotionally and financially to come here,” he said.

Earlier the ministry said that it hopes to increase the number of pilgrims; to 15 million by 2022 and 30 million by 2030 in line with the Kingdom’s Vision 2030.

Al-Sulaimani said that the ministry is working with all stakeholders to ease pilgrims experience and improve services every year.